Information We Collect

We collect information you provide directly to us, including:

• • Name, email address, phone number
• • Billing and payment information
• • Reservation and booking details
• • Preferences and special requests
• • Feedback and correspondence

How We Use Your Information

We use the information we collect to:

• • Process and manage your reservations
• • Personalize your stay experience
• • Send confirmation and service-related communications
• • Improve our services and guest experience
• • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. Your data is stored on secure servers with restricted access.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

• • Access your personal data
• • Request correction of inaccurate data
• • Request deletion of your data
• • Opt out of marketing communications
• • Lodge a complaint with a supervisory authority

Contact Us

For privacy-related inquiries, contact our Data Protection Officer at privacy@thegrandresort.com